Thank you Whirlpool and TNT Appliance Repair for the excellent service today! Despite the poor reviews that I read on Google; TNT employees were on time, provided excellent service and very professional. Thank you!
They came once to my home and were rude and treated me lke a fool. What they supposedly repaired did not work properly when they left. I called for service again; they were scheduled to come twice under Lowe's Service Advantage and never came, never called. The third time They were scheduled they refused to come, blaming my problem on my household operating systems. It took another appliance repair service 10 minutes to diagnose and fix my problem. TNT apparently needs education in how to do their job more efficiently and professionally. I will never allow them in my house again, and would not recommend them to anyone. Lowe's should be ashamed for being associated with them.
TNT came via Whirpool repair call. They were on time, responsive, helpful, professional and went above and beyond to help us.
So apparently if you miss the call/text from tech they don’t show up. If I were to do that for ge company I work for I’d get fired. Called in roughly 5 min after missing the call and the woman that answered the phone was horribly rude and didn’t seem to care one way or the other about their customers. Inexcusable!! The insurance constant that uses these people will get a complaint as well.
Came out said Whirlpool striped the screws when they put them in at Manufacture and would order new hinge and be back on Wednesday. I never heard from them so I left 2 messages finally got a txt and it said they wasent gona fix it due to unintentional neglect at store or delivery. It wasent the guys fault who came out to look at it the fault is with the so called company. I wouldent call them ever for anything. If Lowes recommends them to you tell them no way you allready know how worthless they are.
Tnt Appliance Repair is a US Home Goods Store based in Cookeville, Tennessee. Tnt Appliance Repair is located at 122 Stanley Carr Subdivision Rd, Cookeville, TN 38506, USA.
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